COVID-19 Store Updates

On: 7 October 2020 

Thank you for your support during these times. To ensure the safety of our team and customers we will be implementing changes over the coming days based on government guidelines regarding public health and safety. Please use this page to keep up to date of any changes and updates. 

QUICK SUMMARY

  • Adjusted trading hours for QVB store (we've updated Google and Facebook to make your life easier)
  • Customer limit in each store at any moment
    • Hobbyco QVB: 80 customer limit
    • Hobbyco Rhodes: 25 customer limit
    • Hobbyco Chatswood: 25 customer limit
    • Hobbyco Burwood: 30 customer limit
  • Card payment accepted only (Eftpos, Visa, Mastercard)

 

 Hobbyco QVB Store

 Opening Hours:
  
Monday: 10:00 AM - 6:00 PM
  Tuesday: 10:00 AM - 6:00 PM
  Wednesday: 10:00 AM - 6:00 PM
  Thursday: 10:00 AM - 6:00 PM
  Friday: 10:00 AM - 6:00 PM
  Saturday: 10:00 AM - 6:00 PM
  Sunday: 10:00 AM - 5:00 PM
 

 Hobbyco Rhodes Store

 Opening Hours:
  Monday: 10:00 AM - 6:00 PM
  Tuesday: 10:00 AM - 6:00 PM
  Wednesday: 10:00 AM - 6:00 PM
  Thursday: 10:00 AM - 9:00 PM
  Friday: 10:00 AM - 6:00 PM
  Saturday: 9:00 AM - 6:00 PM
  Sunday: 10:00 AM - 6:00 PM
 

 Hobbyco Chatswood Store

 Opening Hours:
  
Monday:  9:30 AM - 5:30 PM
  Tuesday: 9:30 AM - 5:30 PM
  Wednesday: 9:30 AM - 5:30 PM
  Thursday: 9:30 AM - 8:00 PM
  Friday: 9:30 AM - 5:30 PM
  Saturday: 9:00 AM - 5:00 PM
  Sunday: 10:00 AM - 5:00 PM
 

 

1st April Update - Changes in Trading Hours

Our trading hours have been revised. Please see the above for new trading hours. 

 

25th March Update - GOING CARD ONLY (Eftpos, Visa, Mastercard)

In order to maintain the safety and wellbeing of our staff members, we have decided to only accept card payments until further notice. As such from the 26th March, we will only be accepting the following - Eftpos, Visa and Mastercard (Google Pay and Apple Pay included) 

We will continue to keep an eye on government guidelines regarding public health and safety and update accordingly. We will keep you up to date via our website and social media pages if anything changes. 

We apologies for the inconvenience and thank you for your patience during these times.

Thank you for your support and stay safe.

 

23rd March Update - INSTORE CUSTOMER LIMITS

Our stores are still open today... However, we have implemented new safety measures to practice with Social Distancing guidelines. This includes a new limit on the number of customers in our store at any given moment. These are: 
Hobbyco QVB - 40 Customer Limit 
Hobbyco Rhodes - 10 Customer Limit

We will continue to keep an eye on government guidelines regarding public health and safety and update accordingly. We will keep you up to date via our website and social media pages if anything changes. 

We apologies for the inconvenience and thank you for your patience during these times.

Thank you for your support and stay safe.

 

22nd March Update - ONLINE DELAYS EXPECTED & TRADING HOUR UPDATE

We are currently experiencing a very high volume of online orders so we are asking you for your understanding that everything might take slightly longer. Please allow for an extra 24-48 hours for your order to be shipped while we attempt to catch up.

Our stock levels have been dramatically impacted in some areas and we are expecting shipments from our supplier where stock is available. Ranges that have been impacted include puzzles, games, model kits, LEGO and slot car sets.

Our stores are still open, however, we have reduced our opening hours for our QVB store. We will continue to keep an eye on government guidelines regarding public health and safety and update accordingly. We will keep you up to date via our website and social media pages if anything changes.

Thank you for your support and stay safe.